Website policies
Clear standards for how we work.
Our policies explain how The AI Centre handles information, operates this website and applies responsible AI principles.
These sections set the intended scope. Final wording will be completed before public launch once the legal entity, suppliers, retention periods and cookie inventory are confirmed.
Privacy
Privacy Notice
This notice will explain clearly what personal information The AI Centre collects, why it is used and the choices and rights available to you.
- Enquiries, conversation bookings, newsletter sign-ups, prospect and client information.
- Website analytics and CRM activity where these services are introduced.
- Purposes, lawful bases, legitimate interests and consent choices.
- Retention periods, service providers and any safeguarded international transfers.
- Rights to access, correct, erase, restrict, transfer or object to relevant processing.
Cookies
Cookie Policy
This website build does not currently include optional analytics or marketing tracking code. Before any optional cookies or similar technologies are introduced, this policy will identify their purpose, provider and duration, and appropriate consent controls will be added.
Strictly necessary technologies may be used to provide, protect and operate the website. These do not require consent where the relevant legal exemption applies.
Read the ICO cookie guidanceWebsite use
Website Terms of Use
These terms will set out the basis on which visitors may use the website, including:
- Acceptable and prohibited use of the website.
- Ownership of The AI Centre's content, brand and intellectual property.
- The status of general website content and the need for advice based on individual circumstances.
- Responsibility for third-party websites and external links.
- Appropriate limitations of liability and the governing law.
Our principles
Responsible AI Commitment
The AI Centre believes AI should remain accountable to people and to the business outcomes it is intended to support.
- Human accountability for material decisions and outcomes.
- Transparency about where and how AI is used.
- Confidentiality, privacy and appropriate handling of business information.
- Controls proportionate to the purpose, risk and potential impact.
- Testing, monitoring and review before and after deployment.
- Clear ownership and responsible escalation when concerns arise.
Inclusive access
Accessibility Statement
We are committed to making The AI Centre's website clear and usable for as many people as possible. The website is still in development and has not yet undergone an independent accessibility audit.
The final statement will record the accessibility standard being targeted, any known limitations, planned improvements and how to request help or content in an alternative format.
Raise a concern
Complaints and Feedback
We welcome feedback and want to address concerns fairly. This includes concerns about our services, privacy, accessibility or how AI has been used.
Email enquiries@theaicentre.com with a clear description of the issue and the outcome you are seeking. The final process will set out acknowledgement, review, escalation and response times.